Event-FAQ2018-08-08T14:20:57+00:00

Event FAQ

Who should attend?

All new and experienced orthodontists will benefit from the Doctor Symposium.

When and where is the Doctor Symposium 2019?

When: February 27 – March 3, 2019 (Wednesday – Sunday)

Where: Secrets Wild Orchid, Montego Bay, Jamaica

What is included in Doctor registration?

  • Secrets Wild Orchid, Jamaica accommodations February 27 – March 3 (check-out March 3)
  • All meals (breakfast, lunch & dinner) and beverages (including alcohol) for the duration of the conference
  • Transportation fees to/from airport on February 27th and March 3 only
  • Wednesday evening cocktails/reception
  • Exhibitor showcase
  • All educational sessions,
  • One business consultation
  • One Digital Lab consultation
  • Use of resort facilities
  • Saturday night farewell party

What is included in spouse/guest registration?

  • Secrets, Montego Bay, Jamaica accommodations February 27 – March 3 (check-out March 3)
  • Secrets, Montego Bay, Jamaica meals (breakfast, lunch & dinner) for the duration of the conference
  • Transportation fees to/from airport on February 27th and March 3 only
  • Wednesday evening cocktails/reception
  • Use of resort facilities
  • Saturday night farewell party

What is not included in registration?

  • Airfare
  • Spa
  • Additional beach/recreational activities

Can my spouse/guest attend any symposium sessions?

No. Only registered doctors can attend symposium sessions.

Do I make my own hotel reservations?

You do not need to make a separate hotel reservation. Your symposium registration fee includes your hotel registration and all resort meals. We will make your hotel reservation when you register for the symposium. Please contact the Symposium Help Desk directly if you wish to arrive early or extend your stay.

Can I get a better deal if I book with the hotel directly?

No. We have negotiated a steeply discounted package rate with the hotel. As part of this agreement, the hotel will not accept registration requests directly from Symposium attendees.

Can I share a hotel room with another doctor?

Yes. Each doctor will pay the current registration rate.

Are children allowed at the symposium?

No. All guests must be 18 years or older to attend.

Can I bring more than one guest to the symposium?

Additional guests will be considered on a case by case basis due to room availability and may incur additional fees for additional rooms.

What if I can no longer attend the symposium?

If you have registered for the symposium but cannot attend, please send an email to [email protected] with your name, the name of your office, and your office phone number. Please allow 24 hours for a response. We will refund your registration fee based on the cancellation policy listed on the Registrations tab.

Can I make an appointment for a Business or Digital Lab consultation?

Yes, the appointment schedule will be released at a later date. You will receive an email communication when the schedule is available.

What is the dress code for the symposium?

Dress will be resort casual for symposium and evening events. We suggest you wear layers of clothing for the meetings, since it is difficult to regulate the temperature in the meeting rooms.

Why is the symposium just for Doctors?

We have received consistent feedback from our advisory board and other doctors that doctor interaction and networking was the most important benefit of attending a conference. We worked closely with the advisory board and our training team to develop a biennial event on odd years to foster peer-to-peer learning among doctors.

Staff education is an important part of the biennial suresmile Conference, held on even years. In addition, we continue to explore additional learning opportunities for staff such as in-practice training sessions, regional classroom events, webinars and online media.

Will I receive CE credits?

Yes, all doctors will receive CE credits for attending the symposium.

Will I have internet access?

Yes, you will have complimentary internet access at Secrets Wild Orchid, Montego Bay, Jamaica.

What is the cancellation policy?

Please refer to our cancellation spreadsheet here.

For cancellations, please refer to our chart by clicking the following link.

Cancellation Info

Contact Info

2350 Campbell Creek Blvd., Suite 400, Richardson, TX 75082

Phone: +1.888.678.9876